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E-mail from TreasuryDirect

What:

The US Treasury Bureau of the Fiscal Service is sending emails to TreasuryDirect customers encouraging those with Certificates of Indebtedness (C of I) to cash (redeem) their C of I.

How you can help:

If you are wondering why you were contacted or if the e-mail is legitimate, here is more information:

  • The US Treasury is asking customers to cash any C of I they hold in their account.
  • C of I is a non-interest earning Treasury security intended to be used as a source of funds for purchasing eligible interest-bearing securities.
  • C of I can be cashed by logging into TreasuryDirect, going to the ManageDirect tab, selecting the “Redeem Securities” link, then selecting a payment destination bank for the C of I.
  • C of I may be your designated payment destination, but you can update it to your bank account instead. Navigate to the ManageDirect tab and select "Update my Bank Information." You can find more help on editing the payment destination for marketable securities on the “How do I…?” page, under “How do I edit the payment destination of Treasury marketable securities?”
  • If you received an e-mail from subscriptions@subscriptions.treas.gov about redeeming C of I, it is a valid e-mail (see email below).

Helpful links:

Email:

Date: 10/22/25

Subject: TreasuryDirect: Cash Certificates of Indebtedness and Put Your Money to Work

Dear TreasuryDirect Customer,

Treasury is always looking for ways to enhance your experience. This includes simplifying the Zero-Percent Certificate(s) of Indebtedness (C of I) process. Our records show that your account holds unredeemed C of I. To best prepare for coming changes, we encourage you to cash your C of I.

We recommend checking your TreasuryDirect account and cashing your C of I. You can do so by going to the ManageDirect tab in TreasuryDirect, selecting the “Redeem Securities” link, then selecting a payment destination bank for the C of I.

Also, if C of I is your designated payment destination, you may want to update your payments so they go to your bank account instead. Navigate to the ManageDirect tab and select "Update my Bank Information." You can find more help on editing the payment destination for marketable securities on the “How do I…?” page, under “How do I edit the payment destination of Treasury marketable securities?”.

Why You Should Take Action

Zero-Percent C of I is designed to temporarily hold funds for purchasing other securities. It does not earn interest, so leaving money in this account limits its growth potential. By cashing your C of I or using it to purchase interest-bearing securities, you can put your funds to work immediately! Start taking advantage of investment opportunities and avoid leaving money idle in a non-interest-bearing account.

Please note, there may be changes to Zero-Percent C of I to help streamline the process of investing with the Treasury, so cashing your C of I now will help you prepare. Stay tuned as more information becomes available on how we’re enhancing the TreasuryDirect customer experience.

Need Help?

Learn more about C of I at https://www.treasurydirect.gov/indiv/help/treasurydirect-help/user-guide/151-160/#152. If you have more questions not covered in this email, you can visit our FAQ page. If you are unable to cash your C of I, you can contact us at 844-284-2676 (toll-free) Monday through Friday, from 8 a.m. to 6 p.m. ET.

We appreciate you trusting Treasury with your savings.

TreasuryDirect

You can validate the legitimacy of this communication at https://www.treasurydirect.gov/savings-bonds/emailcofi/.