Special Announcements for TreasuryDirect account holders:

1099 tax forms will be available soon. See our 1099 information.

Heavy volume is slowing our response time to calls on the phone and cases sent by mail.

You can call us from 8 a.m. to 5 p.m. ET, Monday through Friday. Please expect long wait times if you need an agent.

The following transactions require at least 4 weeks of processing time and also require that the bonds and/or TreasuryDirect accounts are in your name.

• Cashing paper Series EE or paper Series I savings bonds where you are named on the bonds and you send in the bonds with your request
• Unlocking your TreasuryDirect account or updating your banking information within that account
• Converting your paper savings bonds into electronic format (in a TreasuryDirect account)

Cashing a Series HH savings bond where you are named on the bond and you send it in requires at least 3 months of processing time.

All other requests may require 6 months or more to process.

The annual purchase limit for Series I savings bonds in TreasuryDirect is $10,000.