This page shows how to reach us by email, phone, and U.S. mail.
Contact Us
Processing Times
Heavy volume is slowing our response time to cases sent by mail.
The following transactions require at least 2 weeks of processing time if bonds and/or TreasuryDirect accounts are in your name.
- Cashing paper savings bonds where you are named on the bonds, and you send in the bonds with your request
- Unlocking your TreasuryDirect account or updating your banking information within that account
- Converting your paper savings bonds into electronic format (in a TreasuryDirect account)
Requests to search for lost, stolen or missing savings bonds require at least 4 months to process.
Other paper savings bond transactions you are authorized to handle, but not in your name require at least 6 weeks to process.
Other TreasuryDirect requests, including trusts, may require 6 months or more to process.
TreasuryDirect customers:
- Our call center hours are Monday-Friday, 8am-6pm ET. You may reach us at 844-284-2676.
- If you open an account and are asked to send us an Account Authorization form, you must submit the form before you can access your account. Don't forget to have your signature certified.
- You can make some bank changes online while logged in to your account. Click the ManageDirect tab and then "Update my Bank Information."
- Web help:
Call or Write Us
U.S. Savings Bonds
Electronic Savings Bonds
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
Paper Savings Bonds
Toll-free: 844-284-2676 Note: Beware of scammers, and carefully dial the correct numbers. Remember, we charge no fees, nor do we offer gifts for working with our office.
Series EE and Series I
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
Series HH and Series H
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
Treasury Marketable Securities
Bills, Bonds, Notes, and FRNs
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
STRIPS and TIPS
Department of the Treasury
Bureau of the Fiscal Service
Attention: Auctions
3201 Pennsy Drive, Building E
Landover, MD 20785
Legacy Accounts and Paper Marketables
Toll-free: 844-284-2676
Note: Beware of scammers, and carefully dial the correct numbers. Remember, we charge no fees, nor do we offer gifts for working with our office.
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
Government Customers
FedInvest: 304-480-5151
SLGS & SLGSafe: 304-480-5299
Press and Media Inquiries
Congressional Inquiries
202-504-3502
Franchising & Procurement
Franchising: 304-480-7227
Procurement: 304-480-7137
Bureau of the Fiscal Service
P.O. Box 1328
Parkersburg, WV 26106-1328
Freedom of Information Act (FOIA)
U.S. Department of the Treasury
Bureau of the Fiscal Service (Fiscal Service)
Attn: FOIA Disclosure Office/Room 508B
3201 Pennsy Drive, Building E
Landover, MD 20785
Online at: https://www.foia.gov
202-874-5602
Employment Information
304-480-6650
TDD Hearing Impaired: 304-480-8341
Bureau of the Fiscal Service
Human Resources Division
P.O. Box 1328
Parkersburg, WV 26106-1328
E-mail Us
Due to heavy volume, we are temporarily limiting communication by e-mail. For us to respond to your e-mail, it must concern a pending case and you must state your case number either in the subject line or in the body of the e-mail.
Simply select your topic from the list below and write your message. The information you provide to us will be transmitted securely; we use Transport Layer Security (TLS) encryption to protect it.
Your message can contain up to 5,000 characters.
If you get an error when you send the e-mail, clear your browser history/cache and send it again and it should work.
For questions about federal taxes, please go to irs.gov.
For questions about Social Security, please go to ssa.gov.
TreasuryDirect
Note: You must include your case number in the subject line or body of your email to receive a response from us. Before emailing your question, you might look for an answer in one of our instructional videos.
TreasuryDirect Account Security
Treasury Securities Questions
Note: You must include your case number in the subject line or body of your email to receive a response from us. Before emailing your question, you might look for an answer in one of our instructional videos.
Treasury Bills, Notes, Bonds, FRNS, and TIPS
Electronic EE and I Savings Bonds (TreasuryDirect)
Paper E, EE, and I Savings Bonds
Pricing Savings Bonds
Forms
If you don't want to use e-mail, you can also contact us by regular mail or by telephone – see above.